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Communication Quarterly | 4 |
Argumentation and Advocacy | 1 |
Business Communication… | 1 |
Communication Studies | 1 |
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Benoit, William L. | 7 |
Brazeal, LeAnn M. | 1 |
Brinson, Susan L. | 1 |
Czerwinski, Anne | 1 |
Dorries, Bruce | 1 |
Hanczor, Robert S. | 1 |
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Journal Articles | 7 |
Reports - Research | 7 |
Opinion Papers | 1 |
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Benoit, William L.; Dorries, Bruce – Communication Quarterly, 1996
Develops a typology of persuasive attack strategies. Identifies two key components of persuasive attack: responsibility and offensiveness. Describes several strategies for intensifying each of these elements. Applies this analysis to "Dateline NBC"'s allegations that Wal-Mart's "Buy American" campaign was deceptive. Concludes…
Descriptors: Communication Research, Discourse Analysis, Higher Education, Organizational Communication

Benoit, William L. – Communication Quarterly, 1997
Examines the strategies used by actor Hugh Grant (in his appearances on talk shows) to help restore his reputation after he was arrested for lewd behavior with a prostitute. Uses this case as a springboard to contrast entertainment image repair with political and corporate image repair, arguing that important situational differences can be…
Descriptors: Case Studies, Communication Research, Discourse Analysis, Higher Education

Benoit, William L.; Hanczor, Robert S. – Communication Quarterly, 1994
Analyzes Tonya Harding's defense of her image in "Eye to Eye with Connie Chung," applying the theory of image restoration discourse. Finds that the principal strategies employed in her behalf were bolstering, denial, and attacking her accuser, but that these strategies were not developed very effectively in this instance. (SR)
Descriptors: Communication Research, Discourse Analysis, Higher Education, Interpersonal Communication

Benoit, William L. – Communication Studies, 1991
Investigates the argumentation advanced in briefs, oral arguments, and the Supreme Court's opinion in the case of Miranda versus Arizona. Considers the background of the case, analyzes the argumentation and its influences on the court, and stresses the importance of viewing the Supreme Court as an active participant in the decision-making process.…
Descriptors: Communication Research, Constitutional Law, Court Litigation, Decision Making

Benoit, William L.; Brazeal, LeAnn M. – Argumentation and Advocacy, 2002
Applies the Functional Theory of Political Campaign Discourse to the 1988 presidential debates between George Bush and Michael Dukakis. Challenges the notion that this campaign was mostly negative. Concludes that despite the belief that modern campaigns are devoid of substance, these debates stressed policy about twice as much as character. (SG)
Descriptors: Communication Research, Debate, Discourse Analysis, Higher Education

Benoit, William L.; Brinson, Susan L. – Communication Quarterly, 1994
Describes AT&T's long distance service interruption in New York on September 17, 1991, as a serious threat to its corporate image. Analyzes the advertising actions taken by AT&T to restore its image. Discusses three primary strategies developed in the advertising: mortification, plans for correction, and bolstering. (HB)
Descriptors: Advertising, Communication (Thought Transfer), Communication Research, Discourse Analysis

Benoit, William L.; Czerwinski, Anne – Business Communication Quarterly, 1997
Applies the theory of image restoration to a case study of USAir's response to media coverage of a 1994 crash. Argues that introducing such case studies in the classroom helps students to understand the basic tenets of persuasion in the highly charged context of repairing a corporate reputation after an attack. (SR)
Descriptors: Business Communication, Case Studies, Crisis Management, Discourse Analysis