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Peer reviewedBertot, John Carlo; McClure, Charles R.; Owens, Kimberly A. – Government Information Quarterly, 1999
Presents selected issues related to the development of universal service to networked information resources and services in a global networked environment. Defines universal service as a set of telecommunications services to which users should have access, including appropriate funding and interconnected public telecommunications infrastructure…
Descriptors: Access to Information, Financial Support, Information Networks, Information Services
Peer reviewedBertot, John Carlo; McClure, Charles R. – Public Libraries, 1998
Public library services are being modified or changed by the Internet. Questions about how to evaluate and measure electronic services have become increasingly important. This article presents an analysis of some ways to create, define, and institute electronic network measures. (Author/AEF)
Descriptors: Evaluation Methods, Information Networks, Information Services, Internet
McClure, Charles R.; Bertot, John Carlo – Proceedings of the ASIS Annual Meeting, 1996
Explores several methods through which to evaluate statewide electronic networks, and discusses key issues and preliminary findings that affect the successful evaluation of statewide networked services. (Author/AEF)
Descriptors: Computer Networks, Evaluation Criteria, Evaluation Methods, Government (Administrative Body)
Peer reviewedMcClure, Charles R.; Moen, William E.; Bertot, John Carlo – Journal of the American Society for Information Science, 1999
Demonstrates the use of a descriptive assessment of an information policy initiative using the Government Information Locator Service (GILS) as an example. Techniques discussed include historical perspective, review of the key policy instrument, descriptive modeling, side-by-side analysis, review of related policy instruments, literature review,…
Descriptors: Evaluation Methods, Federal Government, Government (Administrative Body), Information Networks
Download full textBertot, John Carlo; McClure, Charles R.; Ryan, Joe – 2000
This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…
Descriptors: Evaluation Methods, Information Networks, Information Services, Information Technology
Peer reviewedBertot, John Carlo; McClure, Charles R. – Information Technology and Libraries, 1997
Presents an evaluation of the OnLine at PA Libraries (1996-97) Internet-based information services and resources project for Pennsylvania residents. The project provided a statewide demonstration to improve public library services; connect public libraries to the Internet; provide a range of new services and resources to their communities; and…
Descriptors: Access to Information, Cooperative Programs, Global Approach, Information Networks
Bertot, John Carlo; McClure, Charles R. – 1997
This report discusses selected issues regarding public library Internet connectivity, costs, and use. It discusses the implications of the "1997 Public Libraries and the Internet" study and presents policy recommendations related to the study's findings. This report suggests the importance of federal policy and library management in…
Descriptors: Access to Information, Community Information Services, Costs, Data Collection
