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Carr, Clay – Training and Development, 1992
A performance support system (PSS) uses computers and associated technology to provide the help a performer needs when the performer needs it, and in the format in which it is needed. The goal of PSS is to provide whatever is necessary to generate performance and learning at the moment of need. (Author/JOW)
Descriptors: Adult Education, Computers, Educational Technology, Job Performance
Carr, Clay – Training, 1992
Training is a system of requirements, resources, and results. The requirements tell the system what it needs to do, the system produces results intended to meet the requirements, and the system consumes resources to produce results. Understanding what the customer wants enables trainers to tailor all processes to that goal. (JOW)
Descriptors: Adult Education, Instructional Effectiveness, Job Performance, Systems Approach