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Download full textBeattie, Rona S.; Ellinger, Andrea D.; Hamlin, Robert G. – Online Submission, 2005
This paper examines the extent to which methodological pluralism and analytical triangulation can be meaningfully utilized for identifying commonalities between three distinct previously conducted research studies that explored managerial behaviors within specific sectors and cultures using the Critical Incident Technique. (Contains 4 tables.)
Descriptors: Critical Incidents Method, Research Methodology, Administrator Behavior, Human Resources
