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Computer Technology and End-User Training: An Integration of Information Processing and Man-Machine Interface Perspectives.
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Gattiker, Urs E. – 1989
This paper provides an overview of past research on training employees for computer-mediated work. Recent literature is reviewed and critically analyzed using a four-part framework of individual differences and skill acquisition: sociodemographic factors, abilities and motivation, task constraints, and the man-technology interface. Furthermore, a…
Descriptors: Cognitive Processes, Computer Literacy, Computer Oriented Programs, Foreign Countries