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| Evaluation Methods | 1 |
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| Proceedings of the ASIST… | 1 |
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| Gross, Melissa | 1 |
| Lankes, R. David | 1 |
| Mcclure, Charles R. | 1 |
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Lankes, R. David; Mcclure, Charles R.; Gross, Melissa – Proceedings of the ASIST Annual Meeting, 2001
Outlines a study to develop methods to assess the quality of digital reference services, test and refine measures and quality standards to describe digital reference services, and to produce a guidebook that describes how to collect and report data for these measures and standards. (Author/AEF)
Descriptors: Access to Information, Evaluation Methods, Information Services, Information Sources
