Descriptor
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| Government Information… | 2 |
| Journal of Academic… | 2 |
| Annual Review of Information… | 1 |
| College and Research Libraries | 1 |
Author
| Hernon, Peter | 7 |
| McClure, Charles R. | 2 |
| Altman, Ellen | 1 |
| Chen, Ching-chih | 1 |
| Nitecki, Danuta A. | 1 |
Publication Type
| Information Analyses | 7 |
| Journal Articles | 6 |
| Reports - Descriptive | 3 |
| Reports - Research | 3 |
| Opinion Papers | 2 |
| Tests/Questionnaires | 2 |
Education Level
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Laws, Policies, & Programs
| Freedom of Information Act | 1 |
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Peer reviewedHernon, Peter – Government Information Quarterly, 1987
This examination of the literature that discusses technological applications for the collections and services of depository libraries identifies areas treated in the literature and topics for further writing and research. (Author/CLB)
Descriptors: Computer Software, Decision Support Systems, Depository Libraries, Government Publications
Peer reviewedHernon, Peter – Journal of Academic Librarianship, 2002
Examines questions related to service quality, satisfaction, and outcomes assessment in academic libraries. Relates the literature of library and information science to each concept, identifies major research methodologies used, and offers suggestions for future research. (Contains 65 references.) (Author/LRW)
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Research
Peer reviewedHernon, Peter; McClure, Charles R. – Government Information Quarterly, 1986
Reports on the method and findings of a study which used unobtrusive testing to measure the accuracy and efficiency of search strategies by library personnel when dealing with the technical report literature. A copy of the test questions used in this study is appended. (CLB)
Descriptors: Academic Libraries, Depository Libraries, Field Studies, Government Publications
Download full textChen, Ching-chih; Hernon, Peter – 1982
This two-part publication reports on a study of consumer information delivery by library and non-library networks, which involved an extensive literature review, a telephone survey of 620 library networks, the development of an assessment model for the effectiveness of network information delivery, the development of an in-depth guide for…
Descriptors: Case Studies, Consumer Education, Consumer Science, Information Networks
Peer reviewedHernon, Peter; And Others – College and Research Libraries, 1993
Examines characteristics of authorship, editorial decisions, and reviewer assessments for accepted and rejected papers for "College and Research Libraries" based on over a decade of private correspondence and reviewer assessments. Comparisons with the wider literature on publishing in refereed journals are made, and directions for future research…
Descriptors: Academic Libraries, Authors, Comparative Analysis, Content Analysis
Peer reviewedHernon, Peter; Nitecki, Danuta A.; Altman, Ellen – Journal of Academic Librarianship, 1999
Reviews the literature of library and information science to examine issues related to service quality and customer satisfaction in academic libraries. Discusses assessment, the application of a business model to higher education, a multiple constituency approach, decision areas regarding service quality, resistance to service quality, and future…
Descriptors: Academic Libraries, Business, Decision Making, Evaluation Methods
Peer reviewedHernon, Peter; McClure, Charles R. – Annual Review of Information Science and Technology (ARIST), 1993
Provides an overview of U.S. federal information policy and its treatment of electronic information resources. Highlights include government publications; electronic government information; main providers of government information, including the Government Printing Office; the Freedom of Information Act; public access and use; information…
Descriptors: Access to Information, Computer Networks, Copyrights, Databases
