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Chen, Ching-chih; Hernon, Peter – 1982
This publication, extracted from a full study report, summarizes the development and utilization of an assessment model for the effectiveness of library and non-library network delivery of consumer information. Consumer information is defined as that needed by the general public to resolve problems within the family or household. The network…
Descriptors: Consumer Education, Consumer Science, Financial Support, Information Networks
Chen, Ching-chih; Hernon, Peter – 1982
This two-part publication reports on a study of consumer information delivery by library and non-library networks, which involved an extensive literature review, a telephone survey of 620 library networks, the development of an assessment model for the effectiveness of network information delivery, the development of an in-depth guide for…
Descriptors: Case Studies, Consumer Education, Consumer Science, Information Networks
Chen, Ching-chih; Hernon, Peter – 1982
A study was conducted in order to examine the current state of the art in library network delivery of consumer information services and to develop an assessment model for the effectiveness of network delivery of citizens' information. Based on a comprehensive survey of 620 library networks, typologies for both library and non-library networks…
Descriptors: Case Studies, Consumer Education, Consumer Science, Formative Evaluation