Sequential Ambiguity in Telephone Openings: "What Are You Doin.".

Hopper, Robert

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Peer reviewed

ERIC Number: EJ397593

Record Type: Journal

Publication Date: 1989

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Sequential Ambiguity in Telephone Openings: "What Are You Doin."

Hopper, Robert

Communication Monographs, v56 n3 p240-52 Sep 1989

Describes how speech acts in the beginning of many telephone conversations signal and resolve problems. Examines data from telephone conversations using "call-waiting" to show how ambiguity may provide resources for problem solving. (MM)

Descriptors: Ambiguity, Communication Research, Discourse Analysis, Interpersonal Communication, Problem Solving, Speech Acts, Speech Communication

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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