Examines popular approaches to performance and organizational improvement to see what flaws they contain and how continued practice will impede progress. Discusses benchmarking; quality management/continuous improvement; needs assessment; training; downsizing; reengineering; system(s) approach; and strategic planning. Describes the Organizational…

Discusses the need to shift from the old models for organizational development to the new methods of quality management and continuous improvement, visions and visioning, and strategic planning, despite inappropriate criticisms they receive. (AEF)

A professor and an administrator joined forces to provide answers to two basic questions: What is needs assessment, and how does one do it? Discussion of the conceptual framework of needs assessment is based on experiences in the design and implementation of needs assessments in many states at levels ranging from state departments of education to…