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A Conceptual Framework to Help Evaluate the Quality of Institutional Performance
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Kettunen, Juha – Quality Assurance in Education: An International Perspective, 2008
Purpose: This study aims to present a general conceptual framework which can be used to evaluate quality and institutional performance in higher education. Design/methodology/approach: The quality of higher education is at the heart of the setting up of the European Higher Education Area. Strategic management is widely used in higher education…
Descriptors: Strategic Planning, Higher Education, Quality Control, Foreign Countries