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Direct linkHuang, Yao; Klein, James D. – TechTrends: Linking Research and Practice to Improve Learning, 2023
Mobile performance support systems (MPSS) involve the use of handheld and wearable devices to assist workers to complete job tasks that are not tied to a fixed location. This paper acknowledges MPSS as an emerging human performance technology (HPT) intervention and distinguishes the differences between mobile learning and MPSS. MPSS focuses on…
Descriptors: Telecommunications, Handheld Devices, Electronic Equipment, Information Technology
Nguyen, Frank; Klein, James D.; Sullivan, Howard – Performance Improvement Quarterly, 2005
Electronic performance support systems (EPSS) deliver relevant support information to users while they are performing tasks. The present study examined the effect of different types of EPSS on user performance, attitudes, system use and time on task. Employees at a manufacturing company were asked to complete a procedural software task and…
Descriptors: Comparative Analysis, Performance Technology, Context Effect, Manufacturing
Klein, James D.; Fox, Eric J. – TechTrends: Linking Research & Practice to Improve Learning, 2004
The field of instructional design and technology (IDT) evolved during the 1990s to include theories and practices of performance improvement. Some authors have indicated that the goal of our field has shifted from facilitating learning to improving performance; and contemporary definitions of IDT incorporate human performance technology concepts…
Descriptors: Instructional Design, Performance Technology, Competency Based Education, School Surveys
