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Lankes, R. David – 1998
This paper presents the Virtual Reference Desk project, its current activities, and a proposed information system architecture to build a human intermediated network of expertise and experience for the K-12 community. The Virtual Reference Desk is a project headed by the ERIC Clearinghouse on Information & Technology and funded by the U.S.…
Descriptors: Computer Mediated Communication, Computer Software, Computer Uses in Education, Elementary Secondary Education
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Lankes, R. David – Reference & User Services Quarterly, 1998
Discusses impacts of the Internet on reference services and changing roles for reference librarians. Describes a continuum of libraries (Sutton) from a paper-based (traditional) to a fully digital library. Examines K-12 uses and benefits of digital reference services (question-and-answer services sometimes referred to as AskA's). Describes K-12…
Descriptors: Change, Computer Mediated Communication, Computer Software, Educational Resources