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Pragmatic Humanism in the Workplace: Reaching the Troubled Employee via the Constructive Confrontation Strategy.
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Mason, Susan A. – 1991
Reaching an employee whose job performance is deteriorating due to substance abuse, personal concerns or emotional problems, is one of the most difficult and most avoided tasks presented supervisors, coworkers and/or union stewards. Yet, when such problems do exist and do effect job performance, (and perhaps the work and safety of coworkers) clear…
Descriptors: Communication Strategies, Conflict Resolution, Crisis Intervention, Employee Assistance Programs