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McClure, Charles R. – Library Trends, 1994
Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…
Descriptors: Computer Networks, Data Collection, Evaluation Methods, Focus Groups
McClure, Charles R.; And Others – 1991
This book provides an overview and status report on the progress made in developing the National Research and Education Network (NREN) as of early 1991. It reports on a number of investigations that provide a research and policy perspective on the NREN and computer-mediated communication (CMC), and brings together key source documents that have…
Descriptors: Computer Networks, Computer System Design, Electronic Mail, Elementary Secondary Education