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McClure, Charles R.; Bertot, John Carlo – Proceedings of the ASIS Annual Meeting, 1996
Explores several methods through which to evaluate statewide electronic networks, and discusses key issues and preliminary findings that affect the successful evaluation of statewide networked services. (Author/AEF)
Descriptors: Computer Networks, Evaluation Criteria, Evaluation Methods, Government (Administrative Body)
McClure, Charles R.; Lankes, R. David; Gross, Melissa; Choltco-Devlin, Beverly – 2002
This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…
Descriptors: Electronic Libraries, Evaluation Criteria, Evaluation Methods, Guidelines