Discussion of the ARL (Association of Research Libraries) E-Metrics project focuses on understanding how academic libraries might specify, produce, and assess institutional outcomes. Offers a framework for approaching the outcomes assessment process and suggests that multiple approaches to assessment are needed for an assessment of libraries in…

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

Describes a project that assessed the impact of connecting rural public libraries to the Internet and the effect on librarians, local communities, and the larger Internet community. The evaluation approach, factors critical to project success, conclusions about public libraries and the Internet, and comments on the future of networked public…

Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…