Describes OAKDEC, a program based on decision-making logic that uses expert system techniques to assess the status of a database search and to provide recommendations to the user on how to proceed. The discussion focuses on the use of OAKDEC as a research tool for studying user behavior. (20 references) (Author/CLB)

Reports on design and rationale of Online Access to Knowledge, a computer intermediary developed by Online Access to Knowledge Project to enable users with little or no training or experience in bibliographic searching to conduct their own searches. Topics covered include software design, tutorials and assistance programs, and conclusions based on…