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Murphy, Elizabeth; Rodriguez-Manzanares, Maria A. – International Review of Research in Open and Distance Learning, 2012
Rapport has been recognized as important in learning in general but little is known about its importance in distance education (DE). The study we report on in this paper provides insights into the importance of rapport in DE as well as challenges to and indicators of rapport-building in DE. The study relied on interviews with 42 Canadian…
Descriptors: Interpersonal Relationship, Foreign Countries, Distance Education, Synchronous Communication
Murphy, Elizabeth; Ciszewska-Carr, Justyna – International Review of Research in Open and Distance Learning, 2005
This paper reports on a case study which identifies and illustrates sources of difference in agreement in relation to reliability in a context of quantitative content analysis of a transcript of an online asynchronous discussion (OAD). Transcripts of 10 students in a month-long online asynchronous discussion were coded by two coders using an…
Descriptors: Computer Mediated Communication, Content Analysis, Reliability, Case Studies