Provides citations and abstracts to seven ERIC documents dealing with issues affecting the management of community education/community service programs, including program development, funding, contract education, human services, and educational marketing. (DMM)

Suggests steps in planning and managing student tracking systems: build support, determine the system's purpose, inventory available student data, identify information gaps, consider a small prototype, make tracking ongoing, and use the system. Reviews potential problems during implementation. Cites further sources of information. (DMM)