Areas of evaluation are identified in which the formative/summative distinction appears inadequate: (1) knowledge-generating evaluations aimed at conceptual use; (2) developmental evaluation; and (3) use of evaluation to support intervention or empower participants. An argument is also made for the effectiveness of feedback that cannot be…

A utilization-focused approach in evaluating a problem-solving skills training program (see TM 510 179) would have placed more emphasis on identifying evaluation users, their information needs, and likely use of findings. Other methods options are also discussed, along with how to prepare decision makers for utilization. (Author/BW)

Involving producing, analyzing, and using information, evaluation is the central discipline of the information age. Both traditional criteria for good evaluation and standards formulated in 1981 prescribe evaluations that are useful, practical, ethical, and accurate. The burning question in evaluation is the utilization of information for…