Descriptor
| Evaluation Methods | 1 |
| Library Administration | 1 |
| Library Services | 1 |
| Library Statistics | 1 |
| Measurement Techniques | 1 |
| Public Relations | 1 |
| Reference Services | 1 |
Source
| Reference Librarian | 1 |
Author
| Rothstein, Samuel | 1 |
Publication Type
| Information Analyses | 1 |
| Journal Articles | 1 |
| Opinion Papers | 1 |
| Speeches/Meeting Papers | 1 |
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Peer reviewedRothstein, Samuel – Reference Librarian, 1989
Discusses measurement and evaluation as ways to justify reference work to users and library administration. A trivia contest is cited as a way to achieve public recognition, and measuring use of reference materials rather than the number of reference questions is recommended. User surveys and other measures of reference activity and value are also…
Descriptors: Evaluation Methods, Library Administration, Library Services, Library Statistics
