This companion document to the instructor's guide for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform…

This companion document to an instructor's guide for a 30-hour course on effective communication begins with a list of course objectives, expected outcomes, and prerequisites. Lessons are organized into the following categories: introductory lessons; reading lessons; writing lessons; listening and speaking lessons; and newsletter production…