The leadership task for a new age of schools is to stimulate continuous innovation, rather than to manage for compliance using outdated standards of work. This paper presents a typology of work cultures--the varying work conditions of schools and the challenges they present to principals in developing high-performance work cultures. Data were…

This paper presents the initial findings of a comprehensive 28-school multi-site case study, which sought to identify patterns in schools that are changing bureaucratic work patterns to those found in quality-management systems. The schools are located in Florida, Virginia, Minnesota, and Louisiana; all are led by principals who are trainers in…

Chaos theory provides a useful mental model for guiding change as leaders garner the energy from unpredictable events for realizing transformation goals. The paper considers chaos theory as a framework for managing school change toward Total Quality Management work cultures. Change is possible to manage when plans are made and then followed by a…