Operations tasking for data center management is discussed. The original and revised organizational structures of the data center at the University of Miami are also described. The organizational strategy addresses the functions that should be performed by the data center, anticipates the specialized skills required, and addresses personnel…

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

As part of a long-range information systems planning effort at the University of Miami, the impact of technology on the organization was assessed. The assessment covered hardware, office automation, systems and database software, and communications. The trends in computer hardware point toward continued decreasing size and cost, placing computer…