With wireless connectivity and small laptop computers, people are no longer tied to the desktop for online searching. Handheld personal digital assistants (PDAs) offer even greater portability. So far, the most common uses of PDAs are as calendars and address books, or to interface with a laptop or desktop machine. More advanced PDAs, like…

Freedom from the necessity for technical understanding of online technology allows librarians to focus on the human factors in online interaction. This article discusses estimates of Web use, need for user assistance, alternative sources of information, information overload and relevance, Internet identities, pornography and library policy, and…

Discusses results of four surveys sent to members of the Association of Research Libraries to investigate changes in academic library reference services due to new and rapidly evolving technologies. Highlights include digital reference options; local databases; CD-ROMs; intermediary online searching; end-user online search services; and the…

Considers the increase in the variety of electronic reference options in academic libraries based on surveys of ARL (Association of Research Libraries) members. Discusses online catalogs; CD-ROM databases; World Wide Web access; and changes in library instruction, including formal instruction, point-of-use instruction, and Internet instruction.…