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Megan Silvey – Perspectives: Policy and Practice in Higher Education, 2025
Who 'owns' student success at an institution of higher education? Which unit is responsible for student outcomes? The answer to those questions at most universities is complicated. The evidence-based programmes, processes and interventions institutions implement to bolster student success are rarely 'communications' initiatives, but they all…
Descriptors: Communication Strategies, College Students, Success, Models
Behlul Sulimani; Ciara Howard – Perspectives: Policy and Practice in Higher Education, 2025
The National Student Survey (NSS), introduced in 2005, provides an opportunity to comprehensively gather feedback from UK undergraduate students. Given the survey results feed into league tables and how the Office for Students regulates universities, the survey is generally taken seriously by higher education institutions. This article provides a…
Descriptors: Student Surveys, National Surveys, Undergraduate Students, Communication Strategies
Benjawan Plengkham; Sonthaya Rattanasak; Patsawut Sukserm – Journal of Education and Learning, 2025
This academic article provides the essential steps for designing an effective English questionnaire in social science research, with a focus on ensuring clarity, cultural sensitivity and ethical integrity. Developed from key insights from related studies, it outlines potential practice in questionnaire design, item development and the importance…
Descriptors: Guidelines, Test Construction, Questionnaires, Surveys