Purpose: Knowledge management (KM) is a process that depends on changes and transfers to different levels of understanding among individuals and acts as a powerful tool to strengthen the organization to remove the barriers, affect the decision-making process and enable individuals and organizations to achieve sustainable advantages. This study…

Background: Knowledge brokering plays an important role in the evidence-to-policy system, but little is known about whether and how it occurs within government departments. Aims and objectives: Using empirical evidence from one UK government department, this article analyses how knowledge brokering takes place inside the policy making process and…

The COVID-19 pandemic has brought unprecedented challenges and opportunities for knowledge management systems (KMS) in various domains and sectors. This research explores the strategies to manage expectational knowledge in higher education after the COVID-19 pandemic. This study employed a qualitative research method with a case study design to…