This exploratory study seeks to gather preliminary information about the roles that academic librarians in the United States (US) and Canada play in the Scholarship of Teaching and Learning (SoTL) work on their campuses. It also provides insight into how librarians at US Carnegie Research 1 (R1) classified universities and U15 Group of Canadian…

ACRL's "Standards for Distance and Online Learning Library Services" sets seven professional standards and associated benchmarks for academic and research libraries. These standards address all academic and research libraries, but institutions with different sizes, funding models, and user demographics necessarily cannot apply the…

User experience (UX) internships generate ideas for usability projects, improve the design of existing and new services, investigate users' motivations and behavior, and build transferable skills for interns. This case study proposes a micro-internship model, grounded in the design cycle, that institutions can adapt to address their libraries and…

This research seeks to find the new trends in virtual reference and online learning by looking at the impact of COVID-19 on academic libraries, and by identifying gaps in professional development for academic librarians, particularly in reference and instruction. Responses from the surveyed academic librarians indicate that many services…