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Guzman, Gustavo; Trivelato, Luiz F. – Learning Organization, 2008
Purpose: This paper aims to analyse and evaluate the transfer process of codified knowledge (CK) performed under two different approaches: the "socio-technical" and the "top-down". It is argued that the socio-technical approach supports the transfer of CK better than the top-down approach. Design/methodology/approach: Case study methodology was…
Descriptors: Knowledge Management, Methods, Educational Research, Information Transfer