At Literacy NJ, the decline in our basic literacy services has caused us to reevaluate and reinvent our program. The cornerstone of our new plan is to offer an 8-week vestibule program called Steps to Success for new basic literacy students, focused on goal setting, crucial digital skills, and the development of independent learning strategies. We…

As more and more New Yorkers turn to digital books, Wikipedia and other online tools for information and entertainment, there is a growing sense that the age of the public library is over. But, in reality, New York City's public libraries are more essential than ever. Far from becoming obsolete, the city's three public library systems--Brooklyn,…

Traditional libraries are being redefined. They are not only places to access books in print, but are also rich resources for digital assets. As a result, technology training programs need to progress beyond basic "mouse and keyboard" in order to meet the ever-changing needs and demands of the public. As library collections transition to…

Inclusive practice is well embedded across society and has developed over time. However, although policy and public view have moved forward, the way organisations address the agenda for inclusion often represents a superficial interpretation of this concept. Qualitative data were gathered using new ethnography to explore the experiences of a…

Library scholars and practitioners have frequently reflected on the various factors that in combination make up a hospitable library, but there has been little theoretical synthesis of the notion of the library as a place of hospitality. The hospitality industry provides a rich vein of theoretical material from which to draw definitions of…

The informatics moment is the moment when a person seeks help in using some digital technology that is new to him or her. This article examines the informatics moment in people's everyday lives as they sought help at a branch public library. Four types of literacy were involved: basic literacy (reading and writing), computer literacy (use of a…

Public libraries in Europe have supported lifelong learning for the past 500 years. Since the Lisbon Strategy emphasized the role of lifelong learning in economic policy, public libraries have been repositioning their services to respond to this new context. In some cases, these roles are undertaken with limited legislative or strategic changes…

The Do It Yourself (DIY) section is an essential and well-used part of the public library's collection and must be kept up-to-date to remain valuable, since tools, materials, and building codes are always changing. Current economic decline has increased the topic's popularity as homeowners choose to remodel rather than buy, or attempt to make…

This study reports the results of a needs analysis of literacy programs for a library system serving three rural and suburban counties. It examines the computing skills and needs of literacy tutors as well as native-speaking and English language learner (ELL) literacy tutees enrolled in the programs. Paper surveys were mailed to tutors, who were…

This article presents the results of a study into the provision of Internet training for adult public library clients. The study, which was completed in 2008, forms part of a larger investigation into the characteristics, preferences and needs of adult public library clients in New South Wales. The aim of this section of the investigation is to…

Singapore is now one of the fastest aging societies in the world. By 2030 those over 65 years old are expected to number 1.41m strong, 26.8 percent of the country's entire population. Given these numbers, it is not surprising that aging is a key concern in Singapore. This article reports on a qualitative study of 32 individuals over the age of 55…

According to the 2003 National Assessment of Adult Literacy, it is estimated that 93 million adults in the United States have basic or below basic literacy skills. Those individuals found most lacking in literacy skills were adults living in poverty, adults lacking a high school diploma, seniors and the elderly aged 65 and older, the more than one…

This study analyzes the effect of two reading interventions on reading habits by 181 low literate adults who read at the 3-5.9 grade levels. One intervention implemented extensive reading (ER group) and the other one had direct instruction (no-ER group). A Reading Pattern survey was administered at the beginning, at the end, and 6 months after the…

Project Read at the San Mateo Public Library is one of 106 library programs in California helping adults improve their reading, writing, and communication skills. Like many adult literacy programs, Project Read trains and matches volunteer tutors with students. About 30% of the Project Read students are men in Project 90 (P-90), a residential drug…

As Literacy Outreach Coordinator for Opportunity to Read (OTR), the Watsonville (CA) Public Library literacy program, this author has recognized the concept of responsibility through example. Adult learners incorporate concepts easily when these concepts are specifically demonstrated for them by someone similar to them. Sounds simple, but putting…