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Direct linkSri Suranta; Rahmawati Rahmawati – Journal of Applied Research in Higher Education, 2024
Purpose: This research examined the direct and indirect effect of university social responsibility (USR) on student loyalty through the mediation of service quality and university image. Design/methodology/approach: The sample includes 35 students from Universitas Sarjanawiyata Tamansiswa, a private university, and 74 respondents from Universitas…
Descriptors: Foreign Countries, Social Responsibility, Educational Responsibility, College Role
Download full textRantun, Rinny; Sarmita, Reggy – International Journal of Evaluation and Research in Education, 2020
Purpose of this study was to identify factors contributing to the successful group performance from the perspective of business students. The in-depth interview was done followed by a survey derived forty-five items variables, after some tests 21 items variables removed due to low item remainder coefficient resulted in 24 items questionnaires. A…
Descriptors: College Students, Business Administration Education, Group Dynamics, Student Attitudes
Khong, Jerrine Z. N.; Liem, Gregory Arief D.; Klassen, Robert M. – Educational Psychology, 2017
The present study extends the literature by investigating the relative salience of self- and collective efficacy in predicting group performance among early adolescents in Indonesia. A total of 435 early adolescents (mean age 11.70 years, 53% female) were randomly assigned to groups of three to four and completed three group tasks (task 1:…
Descriptors: Group Activities, Self Efficacy, Group Behavior, Group Dynamics
Binsar Kristian P., Feliks Anggia; Panjaitan, Hotman – International Journal of Evaluation and Research in Education, 2014
This research talks about total quality service and customer relationship management effects toward customer satisfaction and its impact on customer loyalty. Fast food restaurant KFC, always strives to continue to make improvements in total quality service, so that customer satisfaction can be maintained, which in turn will have an impact on…
Descriptors: Group Unity, Satisfaction, Total Quality Management, Foreign Countries
Kraince, Richard G. – Prospects: Quarterly Review of Comparative Education, 2007
This study explores the role of public Islamic higher education in promoting better relations between various religious communities in post-authoritarian Indonesia. Based on field research conducted between December 2005 and March 2006, it documents how progressive Islamic education leaders have advanced a tradition of critical intellectualism in…
Descriptors: Higher Education, Public Education, Role of Education, Islam
