The 21st-century student is highly technological. In order to encourage and enable the technologically advanced students, the authors wanted to develop a technology equipment service in the library at Texas A&M University-Commerce. They had an idea of what they wanted to accomplish but were unsure of how to get started. They started a small…

In the library context, they depend on sophisticated business applications specifically designed to support their work. This infrastructure consists of such components as integrated library systems, their associated online catalogs or discovery services, and self-check equipment, as well as a Web site and the various online tools and services…

Spaces such as the Chicago and Miami YOUmedia centers are great examples of digital media labs. Focused on providing technology and services that allow teens to explore their passions in an unstructured creative process, these labs provide technology that encourages the self-expression and creation of ideas in almost any digital format, such as…

The year 2010 saw a major revolution in tablet technology with the introduction of the Apple iPad. Curious about the potential of this new technology for libraries, a group of librarians at Ryerson University in Toronto seized an opportunity to investigate the emerging role of the tablet in the daily academic lives of students. The group found…

This article covers the basic principles of responsive web design for those interested in creating their own responsive sites from scratch, as well as noting a few frameworks that can be used to speed up development time. The author favors the Foundation CSS framework for responsive development because of its syntax, diverse selection of…

With information technologies' pervasive use within all departments and by all staff, libraries and library staff get their fair share of mandated projects. Knowing how to successfully operate in this kind of environment is important to the overall success of the library as a whole. What is meant by mandated project? A mandated project is a…

In 2008, we started by pulling a sample of 483 public libraries from across the country, using 2007 public library annual report data. Because small libraries have different needs and resources than larger libraries, we stratified the sample to make comparisons by size, according to the following population groups: fewer than 10,000 served;…

Academic, government, and corporate librarians organize and leverage internal resources and content through institutional repositories and library catalogs. Getting more value and usage from the content they license is a key goal. However, the ever-growing amount of content and shifting user demands for new materials or features has made the…

A mission-critical system is one that is so intertwined with the operation of an organization that the organization can scarcely function without it. Just as in corporations, mission-critical library systems offer the capability to unlock talent and time. They are essential to the transformation of higher education and the learning environment. A…

Although it is pretty easy to find colleagues who will express fatigue or frustration about the constant need for libraries to prove their value proposition, there is also an upside to the exercise of crafting a message that justifies librarians' mission. The catch is that however good their crafted message may be, they must forget about ever…

Technologists may find themselves alone on the bleachers trying to find supporters for the next "it" technology. Despite their enthusiasm, many times "it" ends up unused because a thorough evaluation was not performed prior to purchase. Before technologists lobby for approval or support of a new project, the author presents five questions for them…

In the summer of 2010, Schiphol Airport in Amsterdam started offering the world's first library in an airport. This article describes Airport Library which is no ordinary library. It holds more than 1,200 items, but it lends nothing. It operates 24/7, yet it's only staffed by volunteers for 2 or 3 hours a day. It offers just nine public-access…

The technology of the 21st century has had no shortage of challenges for libraries, but it has also brought opportunities. Operating systems, databases, and application environments that can use cheap off-the-shelf hardware to scale and handle hundreds of millions of transactions were not developed for libraries. However, libraries have taken…

When it comes to helping others learn, there is a simple piece of advice that is often recommended to educators: Show! Don't tell. While appealing to the visual learning style of an audience is always a good idea, there is a growing expectation for more than just static images. They want video, which can deliver more dynamic presentations with…

The Dr. Martin Luther King, Jr. Library is a joint co-managed library of the San Jose Public Library and the San Jose State University Library, located in San Jose, California, the capital of Silicon Valley. Working in this merged public and academic environment, the authors find that the uses of technology transcend the differences and enhance…