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Direct linkMargaritis, Eleftherios; Katharaki, Maria; Katharakis, George – Evaluation and Program Planning, 2012
The study attempts to develop an outpatient service quality scale by investigating the key dimensions which assess parental satisfaction and provides a recommendation on an improved health service delivery system. The survey was conducted in an Ear-Nose-Throat outpatient clinic of a Greek public pediatric hospital. A total of 127 parents in…
Descriptors: Questionnaires, Test Construction, Expectation, Parents
Magura, Stephen – Evaluation and Program Planning, 2010
Illicit drug use remains at high levels in the U.S. The federal Office of National Drug Control Policy evaluates the outcomes of national drug demand reduction policies by assessing annual changes in drug use from several federally sponsored annual national surveys. Such survey methods, relying exclusively on drug use as self-reported on…
Descriptors: Drug Abuse, Validity, National Surveys, Federal Government
Saravanan, Sheela; Turrell, Gavin; Johnson, Helen; Fraser, Jenny; Patterson, Carla – Evaluation and Program Planning, 2011
Training birth attendants (TBAs) to provide essential maternal and infant health care services during delivery and ongoing community care in developing countries. Despite inadequate evidence of relevance and effectiveness of TBA training programmes, there has been a policy shift since the 1990s in that many donor agencies funding TBA training…
Descriptors: Birth, Public Health, Child Health, Foreign Countries
Peltzer, Karl; Tabane, Cily; Matseke, Gladys; Simbayi, Leickness – Evaluation and Program Planning, 2010
Objective: To evaluate the feasibility, fidelity, and effect of a human immunodeficiency virus (HIV) risk reduction intervention delivered to HIV-infected patients by lay counsellors during routine HIV counselling and testing (HCT) public service in Mpumalanga, South Africa. Methods: A total of 488 HIV-infected patients, aged 18 years and older,…
Descriptors: Acquired Immunodeficiency Syndrome (AIDS), Sexually Transmitted Diseases, At Risk Persons, Patients
Crunkilton, Dhira D. – Evaluation and Program Planning, 2009
The purpose of this study was to assess staff and client perspectives on the Internet-based Journey Mapping program evaluation tool. A drug court program was chosen for a case study research design. Six staff and 10 clients participated in interviews and observations, and also responded to a questionnaire. A staff survey provided additional data.…
Descriptors: Program Evaluation, Critical Incidents Method, Evaluation Methods, Research Methodology
Green, Rex S.; Ellis, Peter T. – Evaluation and Program Planning, 2007
The California Youth Connection obtained funding from two foundations to evaluate the performance of group homes serving foster youth in Alameda County, California, in order to inform state policy-making. The evaluation team initially included 14 foster youth that personally experienced group home living. Three inter-related aspects of service…
Descriptors: Audits (Verification), Independent Living, Group Homes, Foster Care
Karras, Bryant T.; Tufano, James T. – Evaluation and Program Planning, 2006
This paper describes the development process of an evaluation framework for describing and comparing web survey tools. We believe that this approach will help shape the design, development, deployment, and evaluation of population-based health interventions. A conceptual framework for describing and evaluating web survey systems will enable the…
Descriptors: Health Services, Evaluators, Health Promotion, Internet
