This article describes four measurement tools that are of potential value for institutional researchers as greater demands are being placed upon their work. The author describes scale development, select methods for setting passing scores, validating passing scores and the topic of equating--both equipercentile and linear. Not only should…

This study examines two community college instructional support programs to explore the effectiveness of an evaluation model--responsive evaluation theory--that may ease the tensions between a concern over programs' processes and reporting requirements for program outcomes. The study uses a comparative qualitative case study design and applies…