This paper explores the intersection of pedagogical research in communication and research on public diplomacy and engages with the notion of "knowledge diplomacy." It revises the concept of the "collaborative" central to both public diplomacy and higher education pedagogy. With both fields emphasizing the importance of…

This article presents an examination of research methods used in empirical research over a 5-year period in technical and professional communication. This examination reveals that the most common methods used are surveys, interviews, usability tests, observations, and focus groups. In addition, the field does incorporate research categories of…

Despite the recent surge in social justice and decolonial scholarship, technical and professional communication (TPC) research remains a potential site of oppression. This article is meant to be a call to action; it attempts to (re)ignite discussions about what we value and how we express what we value. It encourages the field of TPC to be more…

This article describes how a special kind of academe-industry collaboration--based on a joint appointment agreement between a university and an industry site--was set up, promoted, and experienced by a professor of technical communication and his student interns. To illustrate the nature and value of this kind of collaboration, the article…

Over the last 2 decades, the nations that once comprised the Soviet Union have begun to play an increasingly important role in the global economy. As a result, today's technical and professional communicators could find themselves interacting with co-workers, colleagues, and clients in these nations. Being successful in such contexts, however,…

Content analysis is a powerful empirical method for analyzing text, a method that technical communicators can use on the job and in their research. Content analysis can expose hidden connections among concepts, reveal relationships among ideas that initially seem unconnected, and inform the decision-making processes associated with many technical…