Purpose: This paper aims to introduce the Empatia video reflection method, designed to enhance care workers' awareness of empathic care. The method makes the quality of care visible, which is needed when digitalization efforts in elder care focus on the efficiency and adequacy of care work. Design/methodology/approach: The Empatia method leans on…

Purpose: The purpose of this paper is to study how learning within the fire and rescue services may be conceptualized, with special attention paid to tunnel fire safety. Previous studies have developed a model to understand learning in emergency response work. The concept of learning is extended from observed changes in relevant settings to also…

Purpose: This paper aims to understand what drives people -- their motivations, autonomous learning attitudes and learning interests -- to volunteer as mentors for a program that helps families to ideate technological solutions to community problems. Design/methodology/approach: A three-phase method was used to build volunteer mentor profiles;…

Purpose: The purpose of this study is to apply the motivation-opportunity-ability (MOA) framework to investigate the relationships between ambiguity tolerance (AT), reflective thinking (RT) and performance in a complex task to predict knowledge-sharing intent. Design/methodology/approach: In this study, 190 subjects performed a complex scheduling…

Purpose: The purpose of the self-study is two-fold: first, to aid in redressing the lack of attention given to the professional development i.e., the building of practical or work-related knowledge of examination invigilators and second, to forward the idea that engaging the examination invigilation process reflectively is an effective form of…

Purpose: The purpose of this paper is to discuss how Dewey's notions of experience, inquiry and reflection can increase managers' capacity to cope with sustainability transitions. Design/methodology/approach: Problem-based learning is discussed as an approach for enabling sustainable management learning. Dewey's concepts of experience, inquiry and…

Purpose: The purpose of this study is to gain insight into and understand the authentic lived experience of the processes of collaborative inquiry in teamwork from the perspective of teachers. Design/methodology/approach: Data comprises stimulated recall interviews and semi-structured interviews. Seventeen teachers from four different teams in…

Purpose: The purpose of this paper is to investigate the direct and indirect effects of managerial coaching on critical reflection mediated through learning goal orientation. Design/methodology/approach: The authors conducted a questionnaire survey of 169 employees in 53 teams at an IT firm in Japan. The data were examined using multi-level…

Purpose: This study uses a holistic approach to learning at work to examine the role of reflection in the formal-informal learning interaction. The purpose of this study is to investigate how the reflection on a formal training affects the subsequent informal learning activities. This study also aims to provide insights into the effects of…

Purpose: This paper aims to explore the possible relationships between the dominant actor and levels of reflection within learning paths. Learning-network theory, the framework of individual learning paths (Poell and Van der Krogt, 2013), suggests that organizational actors create different learning processes through their interactions. The second…

Purpose: The purpose of this paper is to examine the possible factors related to transfer of knowledge and skills from two leadership development courses to the work environment and its maintenance for two years post training. Design/methodology/approach: A total of 12 leaders in two different types of courses were interviewed at least two years…

Purpose: Although cognitive apprenticeship has been widely used in various educational fields, few empirical studies have examined its effectiveness in a workplace context. This study aims to investigate the effects of cognitive apprenticeship on junior doctors' perceived professional growth in hospitals. Design/methodology/approach: A…

Purpose: This paper aims to outline a proof of concept for a framework to support students in reflecting on and in articulating their disciplinary, contextual and professional learning in the workplace. The purpose of the framework was to help students to recognize and articulate their transferable employability skills in preparation for the…

Purpose: Although unlearning is considered an essential step for creativity, little is known about the relationship between team unlearning and employee creativity. The purpose of this study was to investigate the mediating role of individual reflection between team unlearning and employee creativity. Design/methodology/approach: The research…

Purpose: The purpose of this study is essentially to examine the contribution of reflection in providing a stronger association between explicit competences and role clarity when reflection is used as a means of articulating competences (knowledge, skills and attitudes). Design/methodology/approach: The study employed a correlational survey design…