As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,…

This article explores the geography of virtual questioning by using geographic information systems to study activity within the Florida Electronic Library "Ask a Librarian" collaborative chat service. Researchers mapped participating libraries throughout the state of Florida that served as virtual "entry portals" for users as…

A number of academic, public, regional, and state libraries use WorldCat Local (WCL) as a resource location tool that enables users to search, find, and gain access to a range of print and electronic resources. This article describes a study undertaken to assess a Research I university's implementation of WCL. The study sought to understand the…

This article reports research findings related to converging formats, media, practices, and ideas in the process of academics' interaction with electronic texts during a research project. The findings are part of the results of a study that explored interactions of scholars in literary and historical studies with electronic texts as primary…

This study reexamined the influence of demographic characteristics on the use of community-based information and communication technologies (ICTs) along with two other predictors of use: psychological attributes and alternative service accessibility. Data were collected from 394 randomly selected community network users using survey…

This article is an exploration of the relationship between Australian soldiers and wartime libraries in the First and Second World Wars. It examines the way soldiers, as readers, used a variety of libraries, including those of charitable organizations, the education libraries organized by military authorities, and the libraries formed in Prisoner…

The Mass-Observation Archive contains a large amount of evidence, stretching back to the 1930s, of the British public's daily lives and its attitudes to local, national, and international issues and events. The archive's data-collection method takes the form of essay-style contributions submitted from anonymous volunteer correspondents who write…