Purpose: The need to enhance student support is evident in higher education (HE) curricula. In addition to the complications created by the COVID-19 pandemic, the current strategies used in academia are criticised for their lack of appropriate student support in HE. The study focused on the themes under Section 4 of the National Student Survey…

This conceptual paper makes the case that peer victimization should be considered a potentially traumatic event due to the similarities between peer victimization and trauma in terms of definition, outcomes, theoretical frameworks, and measurement. Furthermore, there is a trend to include peer victimization on surveys measuring adverse childhood…

Strategic enrollment management (SEM) initiatives benefit when SEM committees are inclusive and collaborative. When financial aid professionals are excluded, the risk that certain initiatives will fail increases, especially if those initiatives involve academic changes. Here, the authors explore the reasons financial aid offices and academic…

Student veterans may encounter educational barriers that can impact transitions to college. This research focused on veteran transitions to college during onboarding. Onboarding is beneficial in a higher education setting and, when properly deployed, can help ease transitions. This study involved the development, implementation, and assessment of…

This phenomenological qualitative study examined the intersection between TRIO Upward Bound participation and resilience theory to determine how participation in TRIO Upward Bound impacted the resiliency of its at-risk youth participants. Accordingly, the participants of this study are alumni of the federally funded TRIO Upward Bound program, a…

This paper describes the design and establishment of the first peer-staffed writing center in Thailand, including its inspiration, its planning, the tutor-training process, and its implementation up to and through the COVID-19 pandemic. As writing centers are relatively unknown in Southeast Asia, the writing center in focus was a fortunate…

This forum piece discusses the relevance of insights from the field of developmental education in terms of the disruption of face-to-face learning and the important implications on the notions of college readiness for those whose educational experiences have been altered unexpectedly. The concept of college readiness, now more than ever, should be…

Across the country, postsecondary education leaders are striving to increase graduation rates. Among a variety of evidence-based strategies to boost those numbers, perhaps the most prominent are multifaceted student support programs. These programs use multiple components over two to three years to address students' barriers to success.…

Public schools across the United States are charged with engaging all students in learning to improve academic performance. Recent studies (Apugo et al., 2023; Sutton et al., 2018) show an unexpected reduction in the achievement of Black girls, specifically, a decline in their graduation rates. For many years, the focus has been on Black males but…

In community colleges in the United States, graduation rates remain frustratingly low. Students face many challenges, including the financial costs of attending college; the demands of school, work, and family; complex institutional systems; underfunded student support services; and insufficient preparation for college-level work. To address these…

Public school systems across the U.S. have made major investments in tutoring to support students' academic recovery in the wake of the COVID-19 pandemic. We evaluate a large urban district's efforts to design, implement, and scale a district-operated, standards-based tutoring program across three years. We draw on extensive interviews and survey…

Youth and young adults experiencing homelessness face many challenges while pursuing postsecondary credentials. Low education attainment is occurring in higher education institutions across the county, with more than a quarter of first-year college students not returning for their second year in community college. This National Center for Homeless…

Learning centers and academic support programs are often idealized entities campuses look to for student success, retention, and engagement. By untethering our thinking about program boundaries, identities, and alliances and radically reforming, we can generate interest, passion, and opportunities across campus. The force of redistributing…

This study identifies the successes and challenges associated with the addition of a nonlibrary service desk in a university library's learning commons. The authors wanted to know whether a training and service collaboration with an outside unit could reliably and efficiently connect students to the librarians, academic support services, and other…

For many educational organizations, ensuring students have a positive experience and feel cared for by their degree program faculty is necessary for recruitment and retention, which can be especially important in challenging doctoral programs. Making information easily accessible and up-todate on the website, including the necessary forms, is a…