This study explores the experiences of first- and second-year first-generation college students at Historically Black Colleges and Universities (HBCUs) related to the college admissions process and finding financial aid. This applies the digital divide to determine whether the three levels of the digital divide still impact first-generation…

Purpose: The study seeks to investigate the factors that influence MOOC usage by students in tertiary institutes in Ghana. Design/methodology/approach: As this study sought both to test existing UTAUT variables and potentially identify additional variables impacting MOOC usage, a mixed method approach was used. The quantitative study was used to…

This two-year case study summarizes the views of students, instructors, and administrators toward a learning community program that served first-year developmental reading students at a public two-year college. One-on-one interviews and focus groups revealed that semester-long learning communities helped students overcome obstacles toward academic…

Since the 1970's the implementation of technology into instruction in K-12 schools and higher education has been an uneven process of acceptance and use despite the fact that digital literacy and computer skills are now an accepted requirement for anyone to participate in today's society. This uneven flow of adoption moves along a continuum that…

Many schools and programs in low-income neighborhoods lack access to the technological resources, including equipment and Internet service, that those in middle- and upper-income neighborhoods have at their fingertips. This inequity creates a persistent digital divide--not a simple divide in access to technology per se, but a divide in both formal…

Higher education experienced an unprecedented and unplanned shift to remote instruction in response to the COVID-19 pandemic in spring 2020. For the first time, the great majority of postsecondary faculty and students were engaged in remote instruction. Faculty members who had never taught (or learned through) online courses were challenged to…

The informatics moment is the moment when a person seeks help in using some digital technology that is new to him or her. This article examines the informatics moment in people's everyday lives as they sought help at a branch public library. Four types of literacy were involved: basic literacy (reading and writing), computer literacy (use of a…