Purpose: The literature indicates that sudden key experiences induce emotional and cognitive reactions strong enough to change perceptions and behavior over time. The purpose of this paper is to examine the question whether school principals undergo key experiences and whether these experiences are related to improvements in their work patterns…

Backsourcing is the act of an organization changing an outsourcing relationship through insourcing, vendor change, or elimination of the outsourced service. This study discovered numerous problematic outsourcing manipulations conducted by suppliers, and identified backsourcing methodologies to correct these manipulations across multiple supplier…

A presidential transition has a major impact on the life of an institution. Hundreds of presidential transitions take place annually, and when they are not amicable and carefully orchestrated, they can scar both the institution and the president. This book is designed to provide assistance to presidents, trustees, faculty, and other important…