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Cahoy, Ellysa Stern – Communications in Information Literacy, 2013
"Affective competence," managing the feelings and emotions that students encounter throughout the content creation/research process, is essential to academic success. Just as it is crucial for students to acquire core literacies, it is essential that they learn how to manage the anxieties and emotions that will emerge throughout all…
Descriptors: Information Management, Psychological Patterns, Information Literacy, Librarians
vanDuinkerken, Wyoma; Mosley, Pixey Anne – ALA Editions, 2011
Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…
Descriptors: Library Personnel, Library Administration, Affective Behavior, Motivation Techniques