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Direct linkDeKay, Sam H. – Business Communication Quarterly, 2012
Most business communication textbooks treat "unfavorable" communications as written documents--denials of credit, collection requests, rejections for employment, inability to meet deadlines, etc. These written "unfavorable" documents are no longer actually written by most employees. In fact, many of these communications are computer generated and…
Descriptors: Business Communication, Verbal Communication, Employer Employee Relationship, Employee Attitudes
Barnes, Cynthia; Cavaliere, Frank – Education, 2009
Metadata is information about computer-generated documents that is often inadvertently transmitted to others. The problems associated with metadata have become more acute over time as word processing and other popular programs have become more receptive to the concept of collaboration. As more people become involved in the preparation of…
Descriptors: Metadata, Ethics, Internet, Word Processing
