In this discussion, we consider how the use of scenario-based assessment (SBA) can provide students with a way of developing the digital communication skills that business communication research has found they will need for the workplace, alongside other aspects of professional competence. This is because SBA can be employed to engage learners in…

The concepts of 'graduateness' and graduate attributes became contested terrain before COVID-19 destabilised even the most assured of shared learning constructions. Indeed, for those of us immersed in the delivery of work-based learning (WBL), this has long been the case. Promotion of reductive notions of 'skills' acquisition to comply neatly with…

This article explains how research "on" practitioners can be turned into research "for and with" practitioners (Cameron, Frazer, Rampton, & Richardson, 1992, p. 22) by including these practitioners in the research teams. Methodologically, it draws on two decades of multimethod research and knowledge transformation at the…

Recognizing that graduate students seldom have the opportunity to participate collaboratively, either in providing or receiving feedback to improve their academic writing skills, this study reports on the design of a computer-supported collaborative learning (CSCL) system used to investigate how graduate students transform and construct their…

Over the last 2 decades, the nations that once comprised the Soviet Union have begun to play an increasingly important role in the global economy. As a result, today's technical and professional communicators could find themselves interacting with co-workers, colleagues, and clients in these nations. Being successful in such contexts, however,…

Most business communication classes teach students to use a writing process to compose effective documents. Students practice the process by applying it to various types of writing with various purposes-reports, presentations, bad news letters, persuasive memos, etc. However, unless students practice that process in other contexts outside of the…

In this article, the authors focus on the decision-making process that goes into professional writing and ways to emphasize ethical decision-making in writing classrooms. Professional writing has at its core an emphasis on action and audience. Certainly teachers want their students to write effectively--to serve their clients, organizations, and…

The intertextual nature of workplace writing is well attested, and the efficacy of intertextuality as a tool for investigating the ways in which genres are linked in workplace settings is also recognized (Berkenkotter, 2001; Bhatia, 2004). Intertextuality not only accounts for the links between texts, but is also an important factor influencing…

A writing workshop is a pedagogical tool that can create a more productive experience for teachers and students alike. Business students who have used this technique with experienced instructors agree that a well-planned writing workshop can be useful for dispelling writing fears, furthering understanding of business communication skills,…

This article examines the experiences of advanced students and of graduates in a nontraditional MA in professional writing program to discover how faculty may assure student success in professional writing occupations. The study investigates the knowledge domains and habits of mind that foster student success in writing. The research is the…