Using a mixed-methods approach, the researchers explored the experiences of 108 academic librarians who served as interim library leaders at U.S. institutions of higher education between 2012 and 2017. Statistical analysis showed no associations between gender, type of institution, or degree-granting level with the duration of interim service or…

This article explores and examines the state of library services through interviewing a small group of directors, associate deans, and associate university librarians of public services and identifying common themes and insightful views on this area of librarianship. The participants respond to the same set of questions that cover topics including…

This article describes a project undertaken as part of a cross-campus strategic planning effort. The project documented current campus practices and systems in use for collecting, analyzing and reporting key research metrics. The project identified organizational issues around siloed data collection and lack of clarity on data stewards, data…

A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…

This paper highlights the design and development process that two academic business librarians employed to create an online toolkit of eLearning supports for business students. After receiving funding from their institution's internal teaching innovation fund, they hired and worked with two eLearning design companies to produce the toolkit. The…

An increasing number of institutions are freeing up shelf space in their libraries and moving in student services as well as a coffee shop and other lures such as flexible seating arrangements. Librarians are taking down the silence signs in all but the quiet study room and urging members of the academic community to meet, talk, research and…

The trajectory of U.S. higher education in the next 20 years is portrayed by some as an arc of potential disaster and by others as a slightly upwardly inclined plane that may have some dips along the way. Generally these scenarios focus on the teaching and learning program of higher education institutions and give very little attention to the…

In Botswana, the costs and requirements to study full-time are very high. Not everyone can afford to study full-time without forfeiting their current roles, for example, in 1999 the Center for Continuing Education (CCE) in Botswana launched a Diploma in Primary Education distance education programme, to upgrade academic and professional…

This report provides university and research library leaders with useful insights on emerging practices and infrastructures in European research information management (RIM), on the current and future role of persistent person and organization identifiers, and, more specifically, on incentives and barriers to adoption in three different national…

Studies about diversity initiatives in academic libraries have primarily focused on large research libraries. But what kinds of diversity work occur at smaller libraries? This study examines the status of diversity initiatives, especially those aimed at students, at national liberal arts college libraries. Results from a survey of library…

Purpose: This paper aims to be a response to the "Call for Papers" on challenges for the practice of, and new modes of questioning and delivery in, business education. The authors seek to do this through an investigation of the disadvantages and benefits associated with the move towards using online technologies in an on-campus…

The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…

This paper discusses use of the wiki software Confluence to organize research group activities and lab resources. Confluence can serve as an electronic lab notebook (ELN), as well as an information management and collaboration tool. The article provides a case study in how researchers can use wiki software in "home-grown" fashion to…

Clinton Community College (CCC) is a small campus serving a rural community just outside the city of Plattsburgh in upstate New York. It is part of the State University of New York (SUNY) system. The Leroy M. Douglas Sr. Library (Douglas Library) is located in the George Moore Academic and Administrative Building (Moore Building). Prior to…

This paper describes the automated copyright clearance process for electronic reserves materials by the electronic reserves staff at the Information and Library Services (ILS), at the University of Maryland University College (UMUC). Besides the standard practice to handle and post required course readings in digital format for UMUC's distance…