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Heaton, Robert – Journal of Electronic Resources Librarianship, 2018
A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…
Descriptors: Land Grant Universities, Troubleshooting, College Administration, Administrator Surveys
Haber, Natalie; Shelton, Steven; Chassaing, William – Journal of Library & Information Services in Distance Learning, 2018
User experience is immeasurably important for your patrons as they access your Web site. This article presents tips and strategies for testing user experience, suggests a number of different popular technologies and tools that are used in the UX field, and lays out a plan for sharing and utilizing data to make improvements on your Web site. It is…
Descriptors: College Libraries, Users (Information), Web Sites, Library Services
Knowlton, Steven A. – College & Research Libraries, 2016
Librarians often wish to know whether readers in a particular discipline favor e-books or print books. Because print circulation and e-book usage statistics are not directly comparable, it can be hard to determine the relative interest of readers in the two types of books. This study demonstrates a two-step method by which librarians can assess…
Descriptors: Librarians, Electronic Publishing, Printed Materials, Books
Samson, Sue; Granath, Kim; Alger, Adrienne – College & Research Libraries, 2017
This journey-mapping pilot study was designed to determine whether journey mapping is an effective method to enhance the student experience of using the library by assessing our services from their point of view. Journey mapping plots a process or service to produce a visual representation of a library transaction--from the point at which the…
Descriptors: Pilot Projects, Student Experience, User Satisfaction (Information), Library Research
Gilchrist, Sarah Burns – portal: Libraries and the Academy, 2016
While remaining cognizant of several aspects of current information literacy (IL) instruction methods, including threshold concepts, the author re-created experiences shared by students as she searched for, analyzed, and compiled resources pertaining to the Renaissance. Good IL instruction supports education of the whole person, develops new modes…
Descriptors: Information Literacy, Library Instruction, Teaching Methods, Educational Strategies
Phillips, Margaret; Jones, Lynn – SAGE Open, 2018
We conducted a survey of the winners of University of California (UC) Berkeley's Library Prize for Undergraduate Research (2003-2016) to learn about the long-term impact of undergraduate research projects on students, find out what winners gained from the experience, and compare their careers post-graduation with other students. Seventy-four…
Descriptors: Undergraduate Students, Student Research, College Libraries, Awards
Belanger, Jackie; Zou, Ning; Mills, Jenny Rushing; Holmes, Claire; Oakleaf, Megan – portal: Libraries and the Academy, 2015
Rubric assessment of information literacy is an important tool for librarians seeking to show evidence of student learning. The authors, who collaborated on the Rubric Assessment of Informational Literacy Skills (RAILS) research project, draw from their shared experience to present practical recommendations for implementing rubric assessment in a…
Descriptors: Scoring Rubrics, Information Literacy, Librarians, Evaluation Methods
Thompson, Susan – Journal of Access Services, 2015
Libraries have become increasingly interested in studying the use of spaces within their buildings. Traditional methods for tracking library building use, such as gate counts, provide little information on what patrons do once they are in the library; therefore, new methods for studying space usage are being developed. Particularly promising are…
Descriptors: Libraries, Observation, Telecommunications, Handheld Devices
Fu, Shunkai; Zhang, Yao; Seinminn – International Association for Development of the Information Society, 2013
Libraries are important to universities, and they have two primary features: readers as well as collections are highly professional. In this study, based on the experimental study with five millions of users' borrowing records, our discussion covers: (1) the necessity of recommender system for university libraries; (2) collaborative filtering (CF)…
Descriptors: College Libraries, Library Automation, Foreign Countries, Statistical Analysis
Henry, Robin – Library Media Connection, 2010
Evaluation is important. As the sea of information grows ever larger, educators must be able to teach their students to evaluate what they find and decide its relevance and accuracy. In the American Association of School Librarians' publication "Standards for the 21st Century Learner," evaluation is a skill (1.1.4, 1.1.5), a disposition in action…
Descriptors: Research Libraries, Online Searching, College Libraries, Access to Information
Finch, Jannette L. – Journal of Web Librarianship, 2010
Measuring quality of service in academic libraries traditionally includes quantifiable data such as collection size, staff counts, circulation numbers, reference service statistics, qualitative analyses of customer satisfaction, shelving accuracy, and building comfort. In the libraries of the third millennium, virtual worlds, Web content and…
Descriptors: Electronic Libraries, Academic Libraries, Data Analysis, Reference Services
Dixon-Thomas, Courtlann – ProQuest LLC, 2012
An emphasis on instruction has been growing in libraries as a result of the cumbersome amount of information that is produced and available globally. This, coupled with the growing diverse student populations and the demand for higher education, has created the need for students entering the workforce who can think critically, adapt quickly and…
Descriptors: College Curriculum, Educational Strategies, Information Literacy, Program Effectiveness
Gilbert, Greg, Ed.; Buechner, Marybeth, Ed. – Academic Senate for California Community Colleges, 2007
Formally stating and assessing student learning outcomes (SLOs) is a new focus for California community colleges required by the 2002 Accreditation Standards. This paper, the first in a series, explores one aspect of this sea change across the state: the emergence of a new group of faculty leaders, Student Learning Outcomes and Assessment…
Descriptors: Educational Needs, Community Colleges, Teaching Load, Change Agents
Nunes, Miguel Baptista, Ed.; McPherson, Maggie, Ed. – International Association for Development of the Information Society, 2013
These proceedings contain the papers of the International Conference e-Learning 2013, which was organised by the International Association for Development of the Information Society and is part of the Multi Conference on Computer Science and Information Systems (Prague, Czech Republic, July 23-26, 2013). The e-Learning 2013 conference aims to…
Descriptors: Conference Papers, Educational Technology, Electronic Learning, Technology Uses in Education
Baptista Nunes, Miguel, Ed.; McPherson, Maggie, Ed. – International Association for Development of the Information Society, 2014
These proceedings contain the papers of the International Conference e-Learning 2014, which was organised by the International Association for Development of the Information Society and is part of the Multi Conference on Computer Science and Information Systems (Lisbon, Portugal July 15-19, 2014). The e-Learning 2014 conference aims to address the…
Descriptors: Conference Papers, Electronic Learning, Educational Technology, Technology Uses in Education