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Direct linkAljuhani, Ahmed – ProQuest LLC, 2019
The purpose of the study was to identify the challenges to successful total quality management (TQM) implementation in Saudi higher education institutions (HEIs) according to the perspectives of faculty members. A quantitative study was conducted to identify the demographic independent variables of faculty members (i.e., years of experience,…
Descriptors: Total Quality Management, College Administration, Higher Education, Human Resources
Peer reviewed
Download full textCruells Cadevall, Montserrat; Roca Vallmajor, Antoni; Escaja Sánchez, Núria; Fernández González, Javier; Garrido Ponce, José Antonio; Giménez Farreras, Jaume; Llauradó Tarragó, Montserrat; Rodriguez Raurell, Laura; Marcos, Josep Oriol Bernad; Arias, Carla Escobar; Vinent, Nuria López; Gratovil, Ma Lluisa Sagristà; Aragay, Carme Navarro – Journal of Technology and Science Education, 2017
In scientific and technical degrees, the opinion of the final employers on the given subjects is really important. For this reason, the Quality Committee (CQ) of the Faculty of Chemistry of the University of Barcelona prepared a survey for chemical, engineering and pharmaceutical companies asking about the academic training required by the…
Descriptors: Foreign Countries, Surveys, Competence, Comparative Analysis
Guadagni, Donald; Xu, Ziming – Online Submission, 2021
This paper outlines and details historical L2 curriculum development for segments of China's State education system over a ten-year period beginning with the start of the Sino -- Foreign joint programs classes in 2011. A two-year post assessment from 2015-2017. Tracking students continuing test results for both the CET (College English Test)…
Descriptors: Foreign Countries, English (Second Language), Second Language Learning, Language Tests
Tetteh, Godson Ayertei – Journal of International Education in Business, 2016
Purpose: This paper aims to clarify the relationship between the student's study time and the learning process in the higher education system by adapting the total quality management (TQM) principles-process approach. Contrary to Deming's (1982) constancy of purpose to improve the learning process, some students in higher education postpone their…
Descriptors: Foreign Countries, Undergraduate Students, Business Administration Education, Business Schools
Mattin, Deborah C. – ProQuest LLC, 2013
The AACN has asked academic leaders to align the performance of their organizations to the prescribed standards within the "Essentials of Baccalaureate Education for Professional Nursing" Practice document and has provided indicators of quality suggestions for program enhancement as a means of promoting continuous performance…
Descriptors: Nursing Education, Undergraduate Study, Total Quality Management, Educational Quality
Dumond, Ellen J.; Johnson, Thomas W. – Quality Assurance in Education: An International Perspective, 2013
Purpose: The purpose of this paper is to provide insight into quality management for business education. The paper provides business schools and Association to Advance Collegiate Schools of Business (AACSB) with information about two different quality standards and suggests how the AACSB accreditation process might be strengthened--thereby…
Descriptors: Accreditation (Institutions), Audits (Verification), Administrators, Educational Quality
Loy, Darcy – Facilities Manager, 2012
Granted, it might be a bit of a stretch to find comparable attributes between an ice hockey team and facilities management organizations. However, if you are open-minded to the possibility and begin to analyze each of these entities, you will find there are some distinct similarities. Ice hockey is a fast-paced and ever-changing game, much like a…
Descriptors: Team Sports, Personnel Selection, Comparative Analysis, Facilities Management
Guadagni, Donald – Online Submission, 2015
This instructional paper examines the lack of L2 English skills demonstrated by Chinese post-secondary education students and the results of empiric testing to determine what key language functions were missing from a student's tool box when exiting their primary education phase.The identification of these skills and ability gaps allowed for…
Descriptors: Second Language Learning, Second Language Instruction, Total Quality Management, English (Second Language)
Tari, Juan Jose; Madeleine, Carolina – Online Submission, 2010
The purpose of this paper is to compare the European Foundation for Quality Management (EFQM) self-assessment model in higher education institutions (HEIs) in Spain and in Jordan. Case study methodology on eight services provided by a public university in Spain and seven services provided by one public university and one private university in…
Descriptors: Foreign Countries, Private Colleges, Public Colleges, Self Evaluation (Groups)
Chaffee, Ellen – Trusteeship, 2009
Financial problems plague both higher education and health care, two sectors that struggle to meet public expectations for quality services at affordable rates. Both higher education and health care also have a complex bottom line, heavy reliance on relatively autonomous professionals, and clients who share personal responsibility for achieving…
Descriptors: Higher Education, Health Services, Financial Problems, Governance
Coughlan, Paul; Coghlan, David – Action Learning: Research and Practice, 2009
This article brings together the fields of action learning and operations strategy. It presents a case of action learning focused on strategic operations improvement in the extended manufacturing enterprise. As the third article in the set of explorations in this journal within the fields of action learning, operations strategy and collaborative…
Descriptors: Experiential Learning, Problem Solving, Puzzles, Operations Research
Gallifa, Josep; Batalle, Pere – Quality Assurance in Education: An International Perspective, 2010
Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…
Descriptors: Foreign Countries, Multicampus Colleges, Case Studies, Educational Quality
Shah, Abhay – Journal of Marketing for Higher Education, 2009
Researchers have found a strong relationship between improvements in quality and satisfaction, revenue, and cost. However, no study to date investigates the same for higher education. This study investigates whether institutions of higher education have implemented quality improvement programs, and if so, if the results are similar to what has…
Descriptors: Relationship, Total Quality Management, Satisfaction, Income
Fitzpatrick, Maeve; O'Connell, Janice; Murphy, Eamonn – Journal of Adult and Continuing Education, 2010
The role of work-based learning is a pivotal part of developing the learning region. With rates of employment at their highest for many years across Europe, the need for up-skilling the workforce in many areas will be essential to retain competitiveness and employability. This paper will focus on quality management up-skilling in small to…
Descriptors: Foreign Countries, Expertise, Economic Climate, Labor Force Development
Kelly, Thomas F. – Phi Delta Kappan, 2007
After almost three decades of school reform, student achievement nationally is about where it was when it started, and student behavior has declined dramatically. Numbers of dropouts, especially in cities and among the poor and minorities, have gotten much higher. Yet many billions of dollars have been spent; countless professionals have carried…
Descriptors: School Restructuring, Educational Change, Comparative Analysis, Total Quality Management
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