This research examines selected online comments from open courses available on Chinese websites. These courses were created by universities in the West as an effort to build open educational resources (OER) and were recently translated into Chinese and were relocated to some popular Chinese websites. This research aimed to understand why the…

In Japan, only a few public libraries provide e-mail reference services. To help public libraries start e-mail reference services, the authors investigated reference questions received by libraries via e-mail and traditional face-to-face services. The authors found that research questions are more frequently observed among e-mail questions and…