Purpose: The critical incident technique (CIT) is widely used in many disciplines; however, scholars have acknowledged challenges associated with analyzing qualitative data when using this technique. Therefore, the purpose of this article is to address the data analysis issues that have been raised by introducing some different contemporary ways…

This article explores the complex relationship between researcher and respondent through shared experience and interaction in the interview processes. Ethical considerations related to the balance of power and potential for change in respondents' professional actions and decisions post-interview are discussed whilst problematizing the concept of…

Project schedules are logic models that focus on the timing of program activities. Value derives from the fact that schedule changes are not random. Why they occur, and how long they last, can reveal information that would not be easily revealed with other approaches to evaluation. Also, using project schedules as logic models forges a strong link…

This case study provides an overview of an Action Research project that examines effective instruction-giving in the language classroom. The case describes each of the various phases of the Action Research cycle from identifying a researchable pedagogic puzzle or critical incident, collecting and analyzing classroom data about it, bringing about…

Research into human decision making (DM) processes from outside of education paint a different picture of DM than current DM models in education. This pilot study assesses the use of critical decision method (CDM)--developed from observations of firefighters' DM -- in the context of primary mathematics teachers' in-class DM. Preliminary results…

Notwithstanding their potential for novel approaches to language teaching and learning, Virtual Worlds (VWs) present numerous technological and pedagogical challenges that require new paradigms if the language learning experience and outcomes are to be successful. In this presentation, we argue that the notions of presence and affordance, together…

Not all knowledge and skills that educators want to pass to students exists yet in textbooks. Some still resides only in the experiences of practicing engineers (e.g., how engineers create new products, how designers identify errors in calculations). The critical incident technique, CIT, is an established method for cognitive task analysis. It is…

This article describes the process of creating training data for a game developed to promote cross-cultural competence among students studying in a culture different from their own. The process of creating game cards (known as culture assimilators) begins with the collection of reports of intercultural misunderstandings. This phase of data…