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Direct linkWile, David – Performance Improvement, 2012
This article is part of the dialogue on human performance technology (HPT) models that began in the October 2011 issue of "Performance Improvement." In 1996, the author shared a new HPT model with "Performance & Instruction" readers. Since then, he has refined the model and added empirical research. In the spirit of continuous improvement, the…
Descriptors: Performance Technology, Human Factors Engineering, Improvement Programs, Program Improvement
Panza, Carol M. – Performance Improvement Quarterly, 2012
The fishbone diagram developed by Mariano Bernardez (2009a, 2009b) in the introductory article to this issue of "Performance Improvement Quarterly" depicts the origins and interrelationships of the models and approaches of many fields and researchers that have contributed to human performance technology (HPT) as it is used today. We can…
Descriptors: Performance Technology, Educational Development, Educational Trends, Trend Analysis
Wittkuhn, Klaus D. – Performance Improvement Quarterly, 2012
Disciplines and professions each have their own methods of inquiry. This article outlines the commonalities as well as the differences and describes the relationship between the disciplines and the professions. The emphasis is on consulting because this is the profession with which we are concerned. There are three different approaches in…
Descriptors: Performance Technology, Inquiry, Research Methodology, Consultation Programs
Snider, Jean; Martin, Florence – Performance Improvement, 2012
Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…
Descriptors: Focus Groups, Internet, Usability, Web Sites
Addison, Roger M.; Tosti, Donald T. – Performance Improvement Quarterly, 2012
The International Society for Performance Improvement has always been divided by two often-conflicting views of what its purpose or mission really is. Is it primarily technology focused (focusing on the development and promotion of the field) or member focused (focusing on members' interests and their professional development)? This difference in…
Descriptors: Performance Technology, Educational Technology, Influence of Technology, Organizational Objectives
Kaufman, Roger; Bernardez, Mariano L. – Performance Improvement Quarterly, 2012
Conventional human performance technology has had a good run. It allowed scientific and data-based research to be applied to improve performance, usually just individual performance. The field must be expanded without losing this individual performance focus to include a scope that measurably improves performance for individuals and organizations…
Descriptors: Performance Technology, Organizational Change, Organizational Development, Models
Pearlstein, Richard B. – Performance Improvement Quarterly, 2012
Most executives have not heard of human performance technology (HPT), but a recent Google search showed 25 times more Google hits for "lean six sigma" than for "human performance technology." This article describes five factors that make HPT a hard sell: (1) HPT is not part of standard business jargon, (2) organizational executives associate…
Descriptors: Expertise, Problem Solving, Performance Technology, Performance Factors
